Questions About Specialty Pharmacy?

Medshood is India's leading super specialty pharmacy providing GLP-1 agonists (Ozempic, Wegovy, Mounjaro, Rybelsus, Yurpeak), Novo Nordisk and Sanofi insulins (Tresiba, NovoRapid, Fiasp, Lantus, Apidra), Genotropin growth hormone, and iCan i3 CGM. We focus on diabetes care, weight management, and complex conditions requiring cold chain medications and clinical support.

We specialize in GLP-1 agonists (Ozempic, Wegovy, Mounjaro, Rybelsus, Yurpeak), Novo Nordisk insulins (Tresiba, NovoRapid, Fiasp, NovoMix, Ryzodeg), Sanofi insulins (Lantus, Apidra), iCan i3 CGM system, and Genotropin growth hormone. All temperature-sensitive medications are stored and shipped at 2-8°C.

Unlike regular pharmacies, we specialize in GLP-1 and insulin medications that require WHO-GDP certified cold chain storage, expert pharmacist support for titration schedules, prior authorization assistance, and manufacturer patient assistance programs (Novo Nordisk PAP, Eli Lilly programs).

We serve metros, tier-2, and tier-3 cities across India with nationwide cold chain delivery. Metro cities receive 24-hour delivery, tier-2/3 cities get 24-48 hour delivery. Our 24/7 clinical support team is available pan-India.

Yes, all specialty medications require a valid prescription from a licensed physician. You can upload your prescription through our website, WhatsApp, or email. Our licensed pharmacists verify every prescription before dispensing.

Browse our therapeutic areas to find medications for your condition, then consult your doctor for a prescription. We can also help connect you with specialist physicians for consultation if needed.

Upload your prescription via our website (Upload Prescription page), WhatsApp (+91-XXXX-XXXXXX), or email (prescriptions@medshood.com). Accepted formats include JPG, PNG, and PDF. Our pharmacists verify prescriptions within 2 hours.

Yes, we source and supply imported specialty medications that may not be readily available in India. We handle import documentation, customs clearance, and ensure proper cold chain throughout the process.

Metro cities: 24 hours delivery. Tier-2 cities: 24-48 hours. Tier-3 cities: 2-3 days. All cold chain medications are shipped with temperature monitoring devices and insulated packaging to maintain 2-8°C throughout transit.

We use WHO-GDP certified cold chain logistics with temperature-controlled vehicles, insulated packaging, ice gel packs, and real-time temperature monitoring. Every shipment includes a temperature log to verify proper storage conditions.

Contact us immediately at +91-XXXX-XXXXXX. We'll replace damaged medications at no cost. Every shipment includes temperature monitoring - if the cold chain was compromised, we'll send a replacement immediately.

Yes, you'll receive SMS/WhatsApp tracking updates at every stage: prescription verification, order processing, dispatch, in-transit, and delivery. Call our 24/7 helpline for real-time status updates.

Specialty medications are often high-cost due to their complexity and manufacturing requirements. However, Medshood offers up to 85% savings compared to retail prices through our partnerships, bulk procurement, and patient assistance programs.

Yes, we accept most health insurance policies and provide all necessary documentation for reimbursement claims. Our team assists with pre-authorization, claim filing, and insurance coordination.

We accept Cash on Delivery (COD), credit/debit cards, UPI, net banking, and digital wallets. For high-value medications, we also offer EMI options and payment plans through our financial partners.

Yes, we help patients access manufacturer patient assistance programs (PAPs) that can provide free or discounted medications for eligible patients. Our team guides you through the application process and documentation.

Yes, our clinical team includes specialized pharmacists trained in biologic therapies, oncology, and rare diseases. We provide medication counseling, side effect management guidance, injection training, and adherence support.

Absolutely. Prior authorization for specialty medications can be complex. Our dedicated team manages the entire process including documentation submission, insurance coordination, and follow-up with physicians and insurers.

Yes, for self-injectable biologics, we provide home training by qualified nurses. We demonstrate proper injection technique, storage handling, sharps disposal, and side effect monitoring. Training is free with your first order.

Contact our 24/7 clinical helpline immediately. Our pharmacists can provide guidance on managing common side effects. For serious adverse events, we'll coordinate with your physician and help you access emergency care if needed.

We stock: Ozempic (semaglutide 0.25mg/0.5mg/1mg), Wegovy (semaglutide 0.25mg-2.4mg for weight loss), Mounjaro (tirzepatide 2.5mg-15mg), Rybelsus (oral semaglutide 3mg/7mg/14mg tablets), and Yurpeak (Cipla's affordable tirzepatide). All GLP-1 injectables require cold chain storage at 2-8°C. All require prescriptions.

Before first use, store in refrigerator at 2-8°C. After first use, Ozempic/Wegovy pens can be stored at room temperature (up to 30°C) for 56 days, or in refrigerator. Mounjaro can be stored at room temperature for 21 days. Never freeze. Keep away from direct heat and light.

Both contain semaglutide. Ozempic (0.25mg-2mg) is approved for Type 2 diabetes. Wegovy (up to 2.4mg) is approved for chronic weight management. Wegovy has higher doses specifically for weight loss. Your doctor will prescribe based on your primary condition.

Mounjaro (tirzepatide) is a dual GLP-1/GIP agonist that targets two receptors, while Ozempic (semaglutide) targets only GLP-1. Clinical studies show Mounjaro may provide greater A1C reduction and weight loss, but individual results vary. Both require weekly injections and cold chain storage.

Yes! Our clinical pharmacists provide detailed titration schedules. For Ozempic: start 0.25mg weekly for 4 weeks, then 0.5mg, potentially up to 2mg. For Wegovy: start 0.25mg, titrate monthly to 2.4mg over 16-20 weeks. We send reminders for dose increases.

Common initial side effects include nausea, vomiting, diarrhea, and constipation - usually mild and improve with time. Starting at low doses and slow titration minimizes these. Contact our pharmacists or your doctor if side effects are severe or persistent.

We stock Novo Nordisk insulins: Ultra-long-acting (Tresiba), Rapid-acting (NovoRapid, Fiasp), Premixed (NovoMix 30, Ryzodeg), Intermediate (Insulatard, Mixtard). We also stock Sanofi insulins: Long-acting (Lantus) and Rapid-acting (Apidra). All stored at 2-8°C with temperature monitoring.

Yes, we stock iCan i3 CGM from Sinocare - an affordable continuous glucose monitoring system. We also carry Safe AQ blood glucose meters, Safe AQ test strips (50 & 100 count), Sinodraw lancets, and all diabetes testing supplies.

Yes, we stock BD Ultra-Fine pen needles and NovoFine needles (31G and 32G 4mm sizes). We also carry NovoPen 4 insulin delivery device. Pen needles can be included with insulin orders or ordered separately.

Unopened insulin: refrigerate at 2-8°C, don't freeze. In-use pens/vials: room temperature (up to 25-30°C depending on brand) for 28-56 days. Never use insulin that's been frozen. We ship all insulin with temperature monitoring to ensure integrity.

We stock Genotropin GoQuick 36IU/12mg (Pfizer) - recombinant human growth hormone for growth hormone deficiency. Requires prescription and stored in validated cold chain at 2-8°C. We handle prior authorization and patient assistance program enrollment for Pfizer products.

Yes, we maintain inventory of targeted cancer therapies, immunotherapies, and rare disease treatments including enzyme replacement therapies. Our specialty pharmacists provide counseling on administration, side effects, and supportive care.

Yes, we source and supply imported specialty medications not readily available in India. We handle import documentation, customs clearance, and ensure proper cold chain throughout. Contact us for specific medication availability.

Yes, we maintain extensive inventory of biologics including rheumatology drugs (Humira, Enbrel, Remicade), IBD treatments (Entyvio, Stelara), and MS medications. All biologics are stored in WHO-GDP certified cold chain facilities.